Frequently asked questions.
FAQ
Are your pilots certified?
Our pilots hold FAA Part 107 remote pilot certificates. Each shoot is assessed for its location, airspace, aircraft and operating conditions. Any required authorization or waiver must be in place before flight.
Is your company insured?
Insurance requirements are reviewed for each project. Ask us to confirm the applicable coverage, limits, equipment coverage and any additional-insured requirements before booking. The current policy and certificate of insurance govern coverage.
Where do you operate?
We are based in Miami and work throughout Florida. Travel, crew availability and location access are confirmed for your dates.
What’s your process for checking airspace?
For quick airspace checks, we use apps like Aloft to assess any restrictions or special considerations for your location. You can check out more about the app here: Aloft Air Control. Where eligible, we submit authorization requests through an FAA-approved LAANC provider. Requests outside the applicable LAANC process require the appropriate FAA review. Approval and timing depend on the specific operation.
What sets Drone Genius apart from other drone service providers?
We bring aerial cinematography and developer view photography together: camera movement for film and commercial teams, and aerial 360s that help buyers explore residence views before construction is complete.
How quickly can you get authorization for flights?
Some eligible LAANC requests receive near-real-time authorization. Other requests require additional coordination or manual review. We assess the proposed location, altitude, and date before advising on lead time; approval and timing are not guaranteed.
What type of drones do you operate and for which projects?
Our capture packages include Inspire 3/X9 and FPV. We select the aircraft, camera, crew and recording settings around the shot list, location and delivery requirements.
What’s your cancellation and rescheduling policy?
Cancellation, rescheduling, weather, and deposit terms are provided in the project agreement before booking.
How do you collaborate with clients on shot design?
We review the treatment and shot list with your director, DP or development team, then plan viewpoints, camera movement and the feasible capture approach.
What does "Dual Operator" mean?
With a dual-operator setup, the pilot flies the aircraft while a second operator controls framing and camera settings. Crew configuration is agreed for the shoot.
What's your rescheduling and cancellation policy?
The project agreement specifies the applicable notice periods and any cancellation or rescheduling charges. Please contact us as soon as your schedule changes.
Do you offer editing services?
Raw-footage handoff, editing, 360 stitching and virtual-tour delivery are scoped separately. We agree the file formats, intended use, post-production work and delivery dates before booking.
What big names have you worked with?
Selected work includes drone photography for the upcoming Rolling Loud film and Michael Kors’ Embrace the Journey campaign, production for Art Basel Miami Beach’s Setting the Scene film, and developer view tours for projects including Nobu Residences, ORA and Faena Residences Miami.
Can the client design their own shots?
Share the shot you have in mind. We review creative intent, site access, aircraft suitability, airspace, and safety requirements, then confirm a feasible capture plan.
What is an FPV Drone?
FPV means First Person View. The pilot uses a live camera feed to guide the aircraft. For production, FPV can create continuous movement through a planned route; suitability depends on the space, people, aircraft and operating conditions.